Frequently Asked Questions

We appreciate your Questions and We are Here to Give Answers to your every Question Customer Satisfaction is Our first Priority
1What Payment Method Do you Accept ?
We only accept the following methods of payment – PayPal. Paypal accepts MasterCard, Visa, Visa & MasterCard Debit and other Deposit means.
2When will I be Charged ?
Payment is charged immediately after security checks from PayPal. Your subscription is charged automatically after the specified time frame selected by yourself at time of purchase. You can stop re-occurring payments within you own PayPal account.
3How do I know My Order has been placed Successfully ?
We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request could result in a delay with your enquiry. Once your order has been accepted information will be sent to you a confirmation email.
4How long will my order will take to Proceed ?
We endeavour to process orders as quickly as possible as we know how exciting it is to get Rating Plus promptly, however please allow 12 – 48 working hours as a guide.
5I did not Receive a confirmation email?
Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.
6Why do you have Bestform as your Preferred data selector Source, and the latest version of the Bet Selector Recommended
RatingsPlus has been designed to work at its optimum using Bestform. There is extra data within Bestform , that is not available within other data sources. This extra data is used throughout Ratings Plus, gives the edge over allot of other software that uses electronic data An example of that is Past Trail Data information. Not having this extra information, will not give you the best results in Ratings Plus Master Ratings, which uses some of the many extra fields of data. An example where Trial Information data is used is in form analysis and also watching Trail replays - which is all part of Ratings Plus package. You can use the free version of Bet Selector, but you will be restricted in what you can do with it. An example Bet Selector Gold does not allow you to use MyCalc, which will restrict you from using any of the MyCalc formula's that you have developed in Bet Selector, that can be displayed and used in ratings Plus